Who are we?
MAXIM HOTEL MANAGEMENT LIMITED is a New Zealand-owned business and the proud operator of The Maxim Hotel, Auckland.
Privacy Policy
The Maxim Hotel is required to collect personal information about individual making a reservation through our online booking application.
We prioritize the protection of your personal information. We are committed to ensuring that this information is collected and stored securely.
We partner with Payment Express for secure online payment processing. Sensitive information, such as credit card details, is transmitted using encryption protocols like Secure Socket Layer (SSL) to ensure data protection. Our operations are fully compliant with the New Zealand Privacy Act 1993.
Why Do We Collect Your Information?
We collect personal information to provide the services you request during your stay at The Maxim Hotel. By booking online with us, you consent to providing the necessary information and, where applicable, to sharing it with third-party providers of goods or services you may order through our website.
This information allows us to:
- Facilitate your bookings and enhance your experience during your stay.
- Retain details within the Maxim Hotel for your convenience on return visits.
- Comply with requirements when facilitating third-party services.
We will never sell or supply your information to unrelated third parties. However, if you order goods or services via our website (e.g., activities or packages), we will share the required information with the relevant provider to complete your request. Your information may also be used for marketing by the Maxim Hotel or its selected partners. These partners may change over time without prior notice to you. All information collected is solely used to support the operations of Maxim Hotel and to assist with third-party services you request.
What Information do we collect?
When making a reservation, you will be asked to provide:
- Personal details: Name, address, and email address.
- Payment information: Credit card number, which is transmitted and stored in a secure environment.
If you do not supply the required information, we will be unable to process your reservation or facilitate your orders with third-party providers.
Will there be changes to the Privacy Policy?
From time to time the Maxim Hotel may be required to change the Privacy Policy due to changes in the law. We may also consider it appropriate to make changes for our own operational or business reasons. If you are a regular user of our online booking application we recommend that you check our Privacy Policy and our Booking Terms and Conditions on a regular basis as it is not the responsibility of the Maxim Hotel to inform you of any changes to our Privacy Policy or to our Booking Terms and Conditions.
Use of Cookies
The Maxim Hotel, Auckland uses cookies to enhance your experience on our website. Cookies are small pieces of data that a website transfers to your computer’s hard drive for record-keeping purposes. Most web browsers are set to accept cookies by default. However, if you prefer not to receive cookies, you can adjust your browser settings to refuse them. Please note, disabling cookies may limit certain website functionalities, such as automatically filling out forms with previously provided details. Cookies improve your experience on The Maxim Hotel website by remembering information you’ve shared with us. This makes actions like filling out forms or booking online more efficient and ensures the content displayed is relevant to your interests. Cookies also provide insights into how visitors use our website, helping us refine and enhance its design and functionality.
Importantly, cookies do not contain personal information about you. They serve as unique identifiers, helping us understand what users find valuable on our site, similar to an ongoing survey. The Maxim Hotel does not store personal information within cookies, though the cookie may recognize your browser.